The Small Print
Made To Order
What does "made to order" mean? It means I make each piece when it is ordered to your specifications. For the Gauge Rings, for example, it means as soon as I get your order I cast, file, ream, sand, and polish your ring in your size. The great thing about that is that I can customize your jewelry when you order it. Need a quarter size? Just let me know in your order notes.
Ready Made Items
Unique and ready made items, like the stamped cuffs will ship out the day after you place your order. Instant gratification!
Each ring is hand-finished, so it takes time to make each one. Right now the estimated turn-around time, the time it takes from the moment you place your order to when I ship your ring or any made to order item to you is 2-3 weeks. If I think it might take longer, I will let you know via email. I strive to be transparent and honest about the process, and I want you to be happy with your jewelry.
Orders received before 5pm Central Time, Monday-Friday will be sent into casting that same day. Orders placed in the evening will go in the next day, and over the weekend on Monday.
If I am on the road and expect delays, I will post a message on the site so that there are no surprises.
The sterling silver used in our jewelry is made of silver (92.5%) and copper, and is nickle free. We also use 14K gold in yellow, rose, and white, as well as 18K. We can also make your items in other precious metals, please inquire for a quote. (We do not make jewelry in brass or stainless steel.)
Shipping and Returns
Shipping is calculated according the piece's weight, and does include insurance and signature confirmation*.
*I always use signature confirmation when I ship my packages via USPS, otherwise if something happens to the package, USPS will not honor the insurance claim. If you do not want to sign for your package, please let me know, but if your package gets lost, the cost is on you. Sorry. I learned that lesson the hard way.
Also, please double check your shipping address to be sure it correct. Seriously.
Shipping to Canada:
Any item valued over $20 CAD (and that means anything you buy here) is subject to your Provincial tax, plus and handling fee of $9.95 CAD. Customs is inconsistent about checking packages to charge this fee, but it is a possibility.
Returns and Exchanges:
We want you to be happy with your purchase, so of course we will accept your returns or exchanges. Items must be in new condition in order to receive a full refund/exchange value. If the jewelry needs to be re-polished or repaired there will be a restocking fee of up to 30% of the original cost. (Unless something really went wrong, but we'll handle that on a case by case basis. But, you wouldn't beat up your jewelry like that, now would you?)
1507 E. 53rd St.
Box # 897
Chicago, IL 60615